Welcome to ImplaMedic!
Welcome to implamedic.com (referred to herein as “ImplaMedic”, “Website”, “Pharmacy”, “we”, “us”, or “our”). This site is operated by Implamedic Technology Private Limited, a legally incorporated company in India. Our registered office is located at Plot No. 1615/2491, Ground Floor, Shiv Shakti Nagar, Lane-3, Balianta, Bhubaneswar 752101.
These Terms and Conditions (“Terms”) form a binding agreement between you—whether an individual or an entity (“you”, “your”)—and ImplaMedic governing your access and use of the Website, its content, features, and services.
Our Services
This Website is a platform where consumers may browse and purchase pharmaceutical products—both prescription medicines and over-the-counter medications—offered through ImplaMedic (“Products”).
By using this Website, you explicitly agree to be governed by these Terms (and any additional policies or supplemental terms referenced herein). If you do not agree with these Terms, please do not access or use the Website.
This document is an electronic record, as recognized under the Information Technology Act, 2000, and related rules. It does not require any physical or digital signature.
Only individuals who can legally enter into contracts under Indian law (i.e. 18 years or older, of sound mind, and not disqualified by law) may use this Website.
PART A: TERMS FOR USAGE OF THE WEBSITE
1. General
Your use of the Website in any manner constitutes acceptance of this Agreement, which includes these Terms plus any posted policies, guidelines, or rules.
2. Registration & Account
2.1 Some functions require registration. You must provide accurate personal information when creating your account, including name, contact, and other relevant details (“Account Information”).
2.2 You are responsible for maintaining confidentiality of your login details and for all actions taken under your account.
2.3 You must immediately notify us of any unauthorized account use or security breach, and log out after each session.
2.4 We reserve the right to refuse, suspend, or terminate accounts, remove content, or block access to the Website at our sole discretion, especially in cases of fraud or violation.
3. Communications & Marketing
3.1 After registration, you may receive notifications, transactional messages, or marketing communications via email, SMS, or other electronic means.
3.2 By signing up, you consent to receive such communications.
3.3 If you wish, you may opt out of promotional messages as permitted by our communication policy.
4. User Warranties & Restrictions
4.1 You represent that your use of the Website:
• Will comply with applicable laws and regulations;
• Uses accurate, lawful information;
• Will not harm or infringe upon others’ rights.
If any submitted information is found false or misleading, we may cancel orders, restrict access, or pursue legal action.
4.2 You may use the Website only for personal, lawful purposes and not for resale or unauthorized commercial use.
4.3 You must not:
use bots, scrapers, or automated tools to extract data;
introduce viruses, malware, or harmful code;
interfere with security or unauthorized access;
post defamatory, obscene, or infringing content;
impersonate others, spam, phish, or engage in malicious acts.
5. Access Outside India
We make no guarantee that Website content is appropriate for use outside India. If you access the Website from outside India, you do so at your own risk and must ensure compliance with local laws.
PART B: TERMS OF SALE ON THE WEBSITE
6. Products & Third-Party Services
6.1 The Website allows you to order Products, subject to verification and legal compliance.
6.2 Manufacturers are responsible for regulatory compliance, labeling, quality, and legal requirements under applicable laws (e.g. Drugs & Cosmetics Act).
6.3 Visuals (images, charts) are for illustration only; we do not guarantee that they are exact representations.
7. Prescription Medications
7.1 For prescription drugs, you must upload a valid prescription. Orders will not be processed until the prescription is verified.
7.2 If the prescription is found to be invalid or inconsistent, we may cancel the order without liability.
8. Order & Contract Formation
8.1 Displaying a Product is an invitation to make an offer; placing an order is your offer.
8.2 We accept your order when we dispatch the Product and send shipment confirmation.
8.3 We may cancel or refuse orders prior to dispatch.
8.4 Each shipment confirmation constitutes a separate contract for the shipped items.
8.5 Orders are subject to product availability and compliance with these Terms.
9. Pricing & Payment
9.1 Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
9.2 Prices may change between cart time and checkout; final price at checkout applies.
9.3 You authorize us to relay necessary transaction information to payment gateways and service providers to complete payments.
10. Cancellation, Returns & Refunds
Order cancellation, return, and refund policies apply as stated elsewhere on this Website. You should review those before placing orders.
11. Limitation of Liability & Indemnity
11.1 Our liability is limited to the order amount paid for the Product in question.
11.2 We are not liable for indirect, special, or consequential losses (e.g. loss of profit, goodwill).
11.3 You agree to indemnify and hold us harmless from claims arising from your breach of these Terms, misuse of the Website, or violation of third-party rights.
Miscellaneous
Force Majeure
We are not responsible for delays or failures due to causes beyond our reasonable control (e.g. natural disasters, network outages).
Waiver & Severability
No waiver is effective unless in writing. If any provision is found invalid, the rest of the Terms remain in force.
Amendments
We may update these Terms at any time. The latest version will be available on the Website. Continued use signifies acceptance of the updated Terms.
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Disputes will be resolved in courts with jurisdiction over [specify city, e.g. Bhubaneswar or Mumbai].
Grievance & Support
You may contact our Customer Support at:
Email: info@implamedic.com
Phone: +91 98612 27841
