1. Introduction

Welcome to Implamedic Technology Private Limited (“Implamedic”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use https://implamedic.com (the “Website”), and all related services, features, and digital platforms operated by us.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Website.

This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It does not require a physical or digital signature.

2. Information We Collect

We collect different types of information from or about you when you use our Website or services:

A. Personal Information

Information that can identify you, such as:

  • Name, gender, date of birth

  • Contact details (email address, phone number, address, PIN code)

  • Account login details (username, password)

  • Prescription information (for pharmaceutical orders)

  • Payment information (masked card data, UPI, or transaction reference numbers)

B. Non-Personal Information

Information that cannot directly identify you:

  • Browser type, operating system, and device information

  • IP address and approximate location

  • Website usage data (pages visited, time spent, interactions)

  • Cookies and similar technologies

C. Sensitive Personal Data

If applicable, we may collect sensitive data (such as health information, prescription details) only when voluntarily provided and as required for order processing or regulatory compliance.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Verify prescriptions and ensure legal compliance

  • Communicate with you regarding orders, updates, or promotions

  • Improve our Website, products, and customer experience

  • Prevent fraud and enhance security

  • Comply with legal obligations and government regulations

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our Website uses cookies, pixels, and other tracking tools to:

  • Personalize your experience

  • Remember login preferences

  • Analyze site traffic and usage patterns

You may disable cookies through your browser settings. However, certain features of the Website may not function properly without cookies.

5. Information Sharing and Disclosure

We may share your information with:

  • Delivery and logistics partners – to ship your orders

  • Payment gateways and financial institutions – to process transactions

  • Healthcare professionals and licensed pharmacies – for prescription validation

  • Technology and hosting providers – to maintain our platform

  • Law enforcement or government authorities – when required by law

All third-party partners are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your information only as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal or regulatory requirements

  • To resolve disputes or enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. You are advised to keep your login credentials confidential.

8. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information

  • Withdraw consent for specific data uses (where applicable)

  • Request deletion of your data (subject to legal retention obligations)

  • Opt out of promotional communications via the unsubscribe link or by contacting us

To exercise your rights, please email privacy@implamedic.com or use our Contact Us page.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18 years. We do not knowingly collect personal data from minors. If you believe a child has provided us personal information, please contact us immediately.

10. Links to Other Websites

Our Website may contain links to third-party websites. Implamedic is not responsible for the privacy practices or content of such external sites. Please review their policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the updated “Effective Date.”
Continued use of our Website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Implamedic Technology Private Limited
Plot No 1615/2491, Ground Floor,
Shiv Shakti Nagar, Lane-3,
Balianta, Bhubaneswar – 752101, Odisha, India
📧 info@implamedic.tech
🌐 https://implamedic.com/contact